Customer Information & Terms
Return & Refund Policy
Our policy regarding returns, damage claims, and replacements.
Last Updated: 2026-08-13
At Musky Dose, we take immense pride in delivering 100% pure, freshly processed Sojat Henna and herbal products.
1. Damaged or Wrong Product Delivered:
If you receive a damaged pouch, leaking bottle, or wrong product item, please notify our team within 48 hours of delivery via WhatsApp (+91 82337 03080) along with an unboxing photo/video.
2. Replacement & Refunds:
Once verified, we will immediately arrange a free replacement dispatch or issue a full refund to your original payment mode or bank account.
3. Non-Returnable Items:
Due to hygiene and botanical quality standards, opened or used powder pouches cannot be returned unless verified defective.
4. Contact Us:
For any return assistance, message our customer support team directly on WhatsApp or email info@muskydose.in.
Need Immediate Support?
Our Sojat team is available on WhatsApp to answer questions regarding your order or policies.